It is incredibly hard for a parent to trust. It is also hard for a teacher to gain that trust. In order for teachers and parents to communicate and work together effectively the trust has to be there. Communication is an essential component to running a successful program as well.
To gain trust, you need to be trustworthy. Be positive. Be truthful. Create a welcoming environment not only for the children but also the parents. Make yourself available to parents. Give them several ways to make contact with you. Always respond in a timely manner.
In my program we use, email, text, a school app, a website, Facebook, a phone call or face to face contact, to communicate with parents.
The morning greeting is important too. When class starts one teacher needs to greet and the other can begin working with the children. This way you can have a personal hello with each child and their parent. This gives the parent a chance to let you know about an upcoming vacation or if the student didn't sleep well. When you take the time to do this before class, parents will come to know this is a time you are available for a quick comment. Be sure to make it quick though, other parents are going to want to talk to you as well. if the conversation is continuing on more than a quick tid-bit of info, ask the parent to meet you later after class, or email you. Whatever is best for you to continue the conversation.
You have to get to know a parent so you know how to effectively communicate with them. Every parent is different. Every parent need to receive information in a different way.